Some Chromebook customers reporting random black/darkish display points

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Chromebook screens are going darkish/black for a lot of customers, and there’s no recognized cause behind this conduct. For some customers, the brightness randomly will get too low by itself. Whereas for others, it goes fully black.

In consequence, there have been a number of complaints about the identical on official Chromebook boards, in addition to on Reddit.

Chromebook display goes black when watching reddit clips. When hovering over a reddit clip to look at my chromebook goes on and off and stops the video till I scroll down. (this doesn’t occur on some other web site) anybody know what causes this? And find out how to repair it? Thanks.
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My display retains going darkish and I can’t do something till I shut it down and begin over. It retains on occurring each time i flip it on
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As obvious from the above complaints, the darkish display and the black display issues, though comparable in nature, appear to be two separate points.

The darkish display situation appears to happen at random instances. And when it occurs, the one recognized repair for it’s to reboot the laptop computer.

Nonetheless, the black display bug does have a recognized motion that triggers it. Customers report that their display begins leaping between a traditional and a black state always, after they come throughout some video on an internet site.

After blacking out a couple of instances, the Chrome OS appears to crash, and the net browser complains of getting been shut down unexpectedly.

Scrolling away shortly briefly fixes the problem although. The stories additionally say that they’re solely in a position to reproduce the problem on Reddit.

Product Consultants from Chromebook boards appear to suppose that the black/darkish display situation on Chromebook is hardware-related, and requires repairs by means of the gadget producers.

That sounds just like the backlight in your display has failed. If that’s the case, your gadget will want a brand new backlight or a brand new display, and people often require a go to to a restore store. In case your pc remains to be below guarantee, the restore must be lined.
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You need to contact your Chromebook’s producer for restore choices. There’s something unsuitable.
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We aren’t fairly positive if it actually is a {hardware} downside although, for the reason that situation happens solely on particular use-cases. Additionally, a number of customers say that the issue solely started after a current software program replace.

For now, there are not any recognized working fixes for the matter, aside from the below-mentioned generic ones.

You may also guarantee that the brightness-adjustment key isn’t malfunctioning, inflicting the show to dim by itself.

With that being stated, we are going to proceed to trace the black/darkish display situation on Chromebook for additional developments.

If you’re conscious of any workarounds, or know why the problem is going on, then please inform us about the identical within the feedback under.

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